Warranty
Warranty Policy
We ensures that the products have gone through fully strict quality control from the purchase of raw materials to the entire manufacturing process. Besides, we warrant maintenance for defects in materials and manufacture to the original purchasers. If you have some problems with your products, Uniteknetwork provides maintenance service for those products that have not exceeded the after-sales warranty term.
Warranty Limitations
Free warranty items:
During the warranty term, ours warranty only covers defects caused by normal use and logistics damage, quality problems, etc. And we will pay for the round-trip freight for the warranty items.
Free warranty exclusions：
1. The products have exceeded the warranty term.
2. Damage caused by unauthorized disassembly, modification and any other human factors.
3. Damage caused by natural disasters such as impact, fire, lightning, flooding or human negligence.
4. Damage caused by improper operation to equipment shells, power supplies, etc. during use.
5. Please note that customized products may only change or cancel an order for Product(s) up until the time we begin manufacturing the products unless approved.
If you have any questions about our product, please contact us.